I led the design of the next phase of Care, BetterUp’s enterprise-wide coaching solution to strengthen resilience and readiness, for web, iOS, and Android. This work introduced a more structured coaching experience powered by well-being data and the strengths assessment. The new member and coach experiences allowed both user groups as well as partners to see the measurable impact of coaching on the individual and the organization.
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I was on a product design team of four, heavily collaborating with the brand, content, and studios teams to deliver on the company-wide initiative to become a broader health and well-being company.
We released a new core consumer experience and information architecture with a refreshed brand, laying down the foundation for building more personalized, diverse mindful routines.
I led the design for Today (the home experience) and The Wake Up short-form video player.
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I created a haptic experience where members receive immediate relief and are made aware of the effects of mindful breathing before entering Headspace. With their newfound sense of calm, members are more likely to be receptive to trying new things as they are guided to their first meditation.
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